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💡 FAQ (Frequently Asked Questions)
A. We don't just list products; we curate 'Perfect Moments.'
VowAura goes beyond simple listings. We view every item through the eyes of a wedding & party expert. We select products from our Global Hub that pass the strict [VowAura Standard]: 'Are they photogenic?', 'Are the materials luxurious?', 'Do they lead the trend?'. For those exhausted by endless searching, we offer only the best, failure-free choices.
A. For your special day, we recommend the 'Early Bird' approach.
Many of VowAura’s collections are shipped directly from premium overseas partners and Amazon logistics centers to ensure unique designs and top quality. Shipping times may vary by product, but typically take about [7~14 business days]. To ensure your aura is perfect, we strongly recommend ordering at least 2~3 weeks in advance. The earlier you prepare, the more flawless your day will be.
A. Our 'Collections' are your best styling guide.
Feeling overwhelmed? Don't worry. All VowAura categories are set up with perfect themes. For example, items within 'The Vow Ceremony' collection are curated to match in tone and manner. By choosing multiple items from a single collection, you can complete a unified party look that feels styled by a professional planner.
A. Hesitation may lead to 'Out of Stock'.
VowAura’s curated items, especially those tagged 'Exclusive' or seasonal decorations, often sell out faster than expected due to global demand. If you find a product that speaks to you, we highly recommend adding it to your cart right now to ensure you don't miss out on your special moment.
A. Your emotion is our top priority.
If an unexpected issue occurs, such as shipping damage or a wrong delivery, please contact the VowAura Support Team immediately. We do not want your party to be ruined. We will provide the most rapid and reasonable solution (such as reshipment or refund) to ensure your preparation process remains happy until the very end.